Frequently Asked Questions

Find answers to common questions about using Leptis

For Users

Do I have to pay for searching businesses or stores?
How do I create an account at Leptis?
Is there a limit to how many businesses or stores I can search?
How do I find the best business or store for my needs?
How do I search, browse, and get directions to businesses or stores?

Business Related

How can I advertise my business or store on Leptis?
How much does it cost to have my business or store featured on Leptis?
How will clients find my business on Leptis?
How do I locate my business on the map?
Can I advertise a business outside Tripoli?
Can I advertise more than one store?
How do I add my store/business opening days and times?

Account & Security

How do I change my password?
How do I delete my account?
Is my data safe?
What happens if someone uses my account without permission?

Vouchers & Business Plans

How do I activate my business account with a voucher?
Are there any hidden fees for business plans?
How do I report an issue with a voucher or subscription?

Technical & App

Can I use Leptis on my smartphone?
Does Leptis have an Android/iOS app?
What should I do if I find a bug or technical issue?

Support

How do I contact customer support?
What are Leptis's working hours?
How long does it take to get a reply?
Still have questions?

If you can't find the answer you're looking for, please contact our support team.

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