Frequently Asked Questions

Find answers to common questions about using Leptis

For Users

Do I have to pay to search businesses?
How do I create an account at Leptis?
Is there a limit to how many businesses I can search?
How do I find the best business for my needs?
How do I search, browse, and get directions to businesses?

Business Related

How can I advertise my business on Leptis?
How much does it cost to have my business featured on Leptis?
How will clients find my business on Leptis?
How do I locate my business on the map?
Can I advertise a business outside Tripoli?
Can I advertise more than one business?
How do I add my business opening days and times?

Account & Security

How do I change my password?
How do I delete my account?
Is my data safe?
What happens if someone uses my account without permission?

Vouchers & Business Plans

How do I activate my business account with a voucher?
Are there any hidden fees for business plans?
How do I report an issue with a voucher or subscription?

Technical & App

Can I use Leptis on my smartphone?
Does Leptis have an Android/iOS app?
What should I do if I find a bug or technical issue?

Support

How do I contact customer support?
What are Leptis's working hours?
How long does it take to get a reply?
Still have questions?

If you can't find the answer you're looking for, please contact our support team.

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